Project Management & Small Business Operations

Location

New York City
Remote-friendly

Rate

$100+/hr or project rate

Posted 23 days ago

About this Service

Project Management
End-to-end project management support and production for everything from podcasts to live events to personal projects. From planning, timelines, budgets, and team coordination to problem-solving and execution, I help turn ideas into organized, successful outcomes.

Small Business Operations
Evaluating how the business functions as a whole, identifying resource gaps, and designing custom systems and tools. I build workflows, write handbooks and standard operating procedures, create budgets and forecasts, reorganize staffing structures and improve resource management. I can also take ownership of specific operational functions such as billing, bookkeeping, vendor management, or other internal processes. Consulting on a company-wide, department or issue-specific basis.

I work with:
- Podcasts and media productions
- Therapists and psychiatric practices
- Startups and founder-led businesses
- Nonprofits
- Events and experiential productions
- Independent creators and artists
- Individuals bringing a personal project to life

I help with:
- Project management and production
- Operations consulting
- Billing and administrative support
- Budgets and forecasting
- Staffing and resource management
- Systems and workflow design
- Handbooks and documentation
- Custom operational tools and processes

Let's chat - reach out to book a 30 min intro call.

About this Lister

I built my career around the goal of supporting creative people. For more than a decade, I've worked across project management, operations and production, helping founders and teams bring ideas to life while building the systems that keep organizations running smoothly.

My work is grounded in a people-first approach, with a focus on organization, communication, and practical problem-solving. I'm currently pursuing a Master of Social Work and my studies are deepening my understanding of how people and teams function. I hope to combine that perspective with my operations background to help organizations build healthier, more sustainable ways of working.

Background and Expertise

I have more than ten years of experience managing projects, operations, finances, and teams across startups, creative agencies, media organizations, nonprofits, and founder-led businesses. As a former founder and Head of Operations, I've built operational infrastructure from the ground up, including hiring processes, team structures, handbooks, financial systems, project management frameworks, and cross-functional workflows.

My background spans everything from producing award-winning podcasts and managing creative productions to overseeing budgets, bookkeeping, forecasting, payroll, vendor relationships, and organizational planning. I've worked with venture-backed startups, creative studios, major brands, nonprofits, therapy practices and independent founders, serving as both a strategic advisor and a hands-on operator.

Key Projects:
- Project Manager for Re:Thinking with Adam Grant, award-winning podcast with over 85 million downloads

- Project Manager at Publicis Groupe working with Pfizer on AI-powered marketing initiative

- Head of Operations of branded podcast studio, later co-founded my own podcast studio

- Billing manager for private psychiatric practice

- Experiential Producer for The Lineup Dinner's pop up fine dining events

- Production Manager for Understood.org, non-profit making content for people with learning and thinking differences

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