Location: Williamsburg, Brooklyn. May take place at either our 99 Grand Street and/or 319 Graham Ave locations.
Schedule: 5 days/40 hrs a week. Full day (11am-7pm) and full weekend availability is required.
Compensation: $21/hr—$23/hr starting wage based on recent/relevant experience
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We are looking for someone with prior retail experience, strong sales skills and an outgoing, energetic, upbeat presence with outstanding people skills. You will demonstrate a positive attitude and exceptional product knowledge while embodying our laidback but professional, authentic and engaged style of customer service. This is not just any retail job — you'll be involved in pretty much all the day to day workings of a longstanding, successful independent shop. Positions with us tend to be high-paced, high-responsibility, and require an extremely strong proficiency with multitasking.
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Responsibilities include:
+ Being an all-star salesperson and conveying a natural ease and authenticity while engaging with customers.
+ Demonstrate an authentically friendly yet elevated level of sales and service through communication, product knowledge, body language & morale
+ Maintain the welcoming, inviting feel of our brand by greeting and thanking every customer
+ Conduct sales transactions on POS, accurately ringing up items and packing with care and attention
+ Receive and process new inventory, add new SKUs to Shopify & Quickbooks, file vendor damage claims, manage existing inventory.
+ Providing and assisting with customer service as needed via in-person interactions, phone and email, while offering expert product knowledge
+ Monitor online orders and pull inventory as needed, carefully pack items and ship out online orders
+ Shop upkeep, visual merchandising, organizing stock in back of house.
+ Maintain the storefront (cleaning, dusting, vacuuming, etc).
....and much more! This is a role that requires a genuine love of retail, people and customer service and supporting the needs of the shop and our team as they arise.
If the following resonates with you, you might be the perfect fit:
+ You prefer to work for independent/small businesses and on a small team
+ You're passionate about aesthetics and design, particularly home decor and clothing
+ You are outgoing with exceptional people skills and have a warm, genuine and friendly personality (you're either an extrovert, or an introvert who can put on a good show of being an extrovert while you're at work).
+ You're visually inclined with an eye for style and detail.
+ You hold yourself and your work to an extremely high standard.
+ You have a versatile skill set and enjoy being busy while having a wide array of responsibilities.
+ You can maintain a level head and think on your feet during moments of chaos and are good at multitasking while maintaining an extreme attention to detail.
+ You know how to keep things light and fun while simultaneously working hard and taking your work seriously
Requirements:
+ Exceptional communication skills (written and verbal) and attention to detail
+ Prior retail experience (applications with no prior retail or sales experience will not be considered).
+ Extremely reliable and high accountability
+ An outgoing, warm, vibrant and engaging personality with an authentic, natural ease with people
+ Independent self starter who takes initiative
+ Ability to multitask and perform well under pressure
+ Organized, efficient and aesthetically/visually inclined (gift wrapping, merchandising).
About Us
Established in 2011 (we recently celebrated our 15th year anniversary), LEIF is an independent lifestyle boutique with a strong e-commerce and brick & mortar presence. We're a small (less than 10), tight-knit, all-women team. Our specialty is creating a truly unique retail experience: in our expertly curated collection you'll find an assortment of products that you're unlikely to find at any other store.
